Account Field Coordinator
Job Description
The Acct. Field Coordinator is responsible for the efficient implementation of the merchandising and display guidelines set by our clients. Must spend most of his/her time in the field work
Duties and Responsibilities
Merchandising and Display Responsibilities
- Ensure product availability and product display dominance
- Ensure that the only good stocks are displayed.
- Monitor and report competitor’s activities to concerned parties (Lamonte and clients)
- Ensure that the required Plan-O-Gram and required product/display/storage temperature is followed and that the First-to-Expire, First-Out policy is observed
- Ensure proper installation and updating of merchandising materials
- Monitor and reconcile delivery, inventory, transformation and sales variance
Responsibilities to Station Personnel
- Orient station personnel on their duties and responsibilities
- Ensure that the station personnel are guided by the standards set by client & Lamonte to guarantee their efficient performance
- Demand strict compliance of the assigned outlet’s and Lamonte’s rules and regulations and enforce disciplinary actions to those who violate these rules
- Ensure that the new station personnel are accompanied to their respective outlets for intro and hands on training
- Monitor the attendance and performance of station personnel through our evaluation system
- Ensure proper turnover and deployment of new station personnel to their respective outlets
- Be aware of station personnel issues and concerns and promptly attend to these concerns
Responsibilities to Clients and Outlets
- Ensure accessibility and visibility to clients at all times
- Inform clients of developments in area of responsibility regularly
- Maintain a good relationship with outlets personnel and clients
- Should be aware of client’s and outlet’s policies, requirements, rules and regulations
- Review call objectives based on work plan
Responsibilities to Lamonte
- Honestly and concisely fill out and submit the Daily Activity Report and other reports required by Lamonte
- Follow rules and regulations set by Lamonte. (Protect the interests of Lamonte, our clients and station personnel)
- Collate and check all reports and requirements of station personnel and make sure that these are submitted on time
- Ensure that only qualified personnel are hired
- Continue to train and update station personnel on the latest move and trends in merchandising and display
- Regularly coordinate with Field Services Manager & Operations Manager on the status of his area of responsibility
- Safeguard and properly distribute uniforms, merchandising materials and POP’s
- Be aware of new outlets opening in the said areas
- Provide inputs on how to further improve the quality of service that Lamonte provides its clients
- Inform immediate superior of leaves to ensure that a reliever covers the area
- Ensures complete manpower count deployed in outlets based on contract